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Intersperience is a research consultancy specialising in understanding consumer behaviour and customer experience.
Research Update > 19 February 2013
Research reveals that teenagers are communicating more than ever before
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There are a total of 46 articles
1-10 | 11-20 | 21-30 | 31-40 | 41-46

27% of customers fume at poor service
‘The Now Culture’ breeds more demanding customers and leaves organisations struggling with multi service channels
12 July 2011
One third of cash-strapped Brits shelve holiday plans
Half of shoppers say spending habits have changed greatly due to government cuts
16 June 2011
Stretching social ties
Prolific online friendships strain human capacity to maintain meaningful relationships
12 April 2011
Friend or foe?
Digital Selves highlights benefits of social networks but uncovers growing awareness of negatives
17 March 2011
Economic anxiety deepens
Survey reveals more spending curbs in store as fears over household finances intensify
01 March 2011
1 in 6 Christmas gifts go missing
Internet shopping fails to deliver to customers and the bottom line
17 January 2011
Christmas sales fall £245m
Economy worries, not snow, to blame for £245m Christmas sales plunge
17 January 2011
Digital Selves
15 December 2010
Christmas carols bring out shoppers
52% say searching shops for presents gets them in the festive spirit
13 December 2010
Hedonists or workaholics?
Evidence emerges of contrasting European attitudes to work and play
20 October 2010

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Government of Victoria, Australia