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Paul Hudson
Paul Hudson CEO of Intersperience
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January 16 2012

Online retail wins, but still fails to deliver

The flurry of retail Christmas trading statements is over. And without a doubt the winners were online retail. This year, online retail scored a bigger and more significant win than ever before – average spend per online shopper was up by a massive £25 per head, a 15% increase from 2010. By contrast, high street shoppers spent on average £13 less than in 2010. So online retail was clear winners.

However, on closer inspection, our research (conducted through our syndicated online resea...

August 15 2011

Mobile Internet

In this Vlog Paul Hudson, CEO of Intersperience examines how mobile Internet is being used currently and will be used in the future particularly in relation to m-commerce.

January 24 2011

Online retailers miss opportunities

I was honoured to read our research quoted on the Retail Systems blog last week. The post draws attention to the underlying opportunities that online retailers are missing.

It is true that online sales continue to grow at a staggering rate – up 18% this Christmas from 2009 and accounted for about 10.6% of all retail sales. Without a doubt, this is phenomenal growth at a time when household budgets are under the cosh...